Support Center

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    Touch.

     Simply Send  is a product by Simply Invent Labs LLC. Our team is here to help you with any questions or support needs.

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    Live Chat

    Real-time support when available

    Connect with our support team in real time when an agent is available. For requests that need follow-up, submit a support ticket for a tracked response.

    Discord Support

    Simply Send support & community

    Join Discord to get Simply Send support from our team, ask questions, connect with other users, and share feedback.

    Support Ticket

    1–3 business-day response target

    Submit a support ticket for technical issues, account questions, or feature requests. Track your ticket status online.

    Email Support

    Thoughtful assistance

    Send our team a detailed question by email. We typically respond within 1–3 business days.

    Documentation

    Self-service help

    Explore our API reference, guides, and FAQs for step-by-step answers and integration help.

    Support Response SLA

    Clear response targets for the support channels that need follow-up.

    Live Chat

    Business hours: 9 AM - 5 PM Pacific Time Monday - Friday (check the chat icon on the right-bottom of the screen for availability).

    Support Tickets

    Submit anytime
    Initial response target: 1–3 business days