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    A little help.
    A clear next step.

    From your first setup to a tricky delivery question, find the right way to reach us.

    Simply Send is a product by Simply Invent Labs LLC.

    Let’s get you moving.

    Talk it through.

    Connect with our team when an agent is available.

    Mon–Fri · 9 AM–5 PM Pacific Time

    Give it a closer look.

    Technical issue, account question, or feature request? Open a ticket and track the follow-up.

    Initial response target: 1–3 business days
    Open a ticket

    More ways to connect.

    Discord Support

    Ask questions, share feedback, and connect with the community.

    Join Discord

    Email Support

    Send a detailed question. Typical response: 1–3 business days.

    Send email

    Page Support

    Urgent support for selected Paid and Enterprise customers, from inside Simply Send.

    Open Simply Send

    Know what to expect.

    Live chat

    During business hours, when an agent is available. Check the chat icon at the bottom right for availability.

    Tickets & email

    Initial response target: 1–3 business days. Submit tickets anytime.

    For a faster conversation.

    Including a few details helps us understand your issue and get you to the right answer sooner.

    What you expected

    A short note about the result you were hoping for.

    What happened

    Include any error messages or unexpected behavior.

    Message ID & time

    Share a message ID, timestamp, or other relevant details.

    Please leave passwords and API keys out of your request.