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    Domains, workspaces and permissions

    More teams.
    Clearer boundaries.

    Organize sending domains, workspaces, and access around the people responsible for them.

    Simply SendYour organization
    Marketingworkspace
    ↓
    news.example.comAuthenticated
    ↓
    Team members
    Productworkspace
    ↓
    app.example.comAuthenticated
    ↓
    Team members

    Domain identity

    Give each domain
    a clear identity.

    Add your sending domains and verify them with the required DNS records. Complete your SPF, DKIM, and DMARC records so your emails are properly authenticated.

    news.example.comSending domain
    DNS records
    SPFv=spf1 include:…
    DKIMv=DKIM1; k=rsa;…
    DMARCv=DMARC1; p=…
    Illustrative values · Use the records from your portal

    Configured for your domains

    Your domains. Your records.
    A clearer setup.

    Organize your sending identities, then follow the DNS instructions generated for each domain. Record names, types, and values are shown together with what each record does.

    Group domains your way

    Bring related domains together in a domain group—for a brand, project, or team. Groups help you organize; each domain still has its own verification.

    Product emailsapp.example.comupdates.example.com

    Send with your own identity

    Add your custom domain or sending subdomain. Use the DNS records provided for that domain to set up authentication and the applicable tracking records.

    From your team
    [email protected]

    Know what needs verifying

    Check the required records, compare them with live DNS, and review missing or mismatched values. Re-verify after publishing changes with your DNS provider.

    SPFSending authorizationDKIMMessage signaturesDMARCAuthentication policy
    SPF guidance that fits your setup

    Already have an SPF record?
    See how to update it.

    Simply Send checks your existing DNS and, where a merge is needed, shows a combined SPF value. Update the existing record using the value shown for your domain instead of adding a second SPF record.

    If a safe value cannot be determined, the portal asks you to review the conflict before changing DNS.

    yourdomain.comIllustrative setup
    1. 1
      Review your current record

      The portal checks what is already published.

    2. 2
      Use your domain’s generated value

      The record type, host, and exact value are provided in your setup.

    3. 3
      Publish, then verify

      Save the change with your DNS provider and check verification again.

    DNS values depend on your domain configuration. Always copy them from your own setup.
    Simply Send
    Current workspace
    Marketingnews.example.com
    Productapp.example.com
    Create a new workspace

    Workspaces

    Separate work
    where it belongs.

    Use workspaces to keep domains, settings, and people organized by team or project. Each workspace contains its own domains and configuration, so the right people can focus on the work that’s relevant to them.

    Permissions

    Access is a decision,
    not a shared password.

    Assign the right people to each workspace with the appropriate role. Available actions depend on the role’s permissions and feature eligibility. Review access as responsibilities change.

    Workspace accessIllustrative preview
    Manage domainsAssigned by workspace role
    Review campaignsAssigned by workspace role
    Access MailboxAssigned by workspace role

    Actual permissions depend on the assigned role and feature eligibility.

    Get started

    Set up your structure
    in three steps.

    A simple path to organize your domains, workspaces, and people.

    1. 1

      Choose your workspace structure

      Plan how to organize your teams and domains based on your business needs.

    2. 2

      Configure domains

      Add your sending domains and complete your DNS records: SPF, DKIM, and DMARC.

    3. 3

      Invite collaborators

      Add team members to the right workspace with the roles they need.

    Important to note

    Organization does not replace authentication.

    Domains, permissions, and subscription eligibility solve different problems. You still need to verify your domains and complete the required DNS records to authenticate your email.

    Frequently asked questions

    Does a workspace replace domain authentication?

    No. Workspaces help you organize people, domains, and settings. You still need to verify your domains and complete SPF, DKIM, and DMARC records.

    Can every member perform every action?

    No. Available actions depend on the role’s permissions and feature eligibility. Assign roles based on each person’s responsibilities and review access as your team changes.

    Grow your email operations
    with a clear structure.

    Set up your domains, workspaces, and permissions to keep your team organized and in control.

    Explore domains & workspaces